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Contact Us

We appreciate your interest. Please contact us at help@epointsupport.com. Please include your e-mail address or telephone number so we can contact you, if appropriate.

Report Suspicious E-mail
At our bank, we take the security of customer information very seriously. Please contact us if you have received a suspicious email, such as a phishing email, or suspect potential unauthorized activity involving your account. Please report using the following link: help@epointsupport.com.

Please do not send personal or other confidential information (e.g., account numbers, social security numbers, etc.) through this unsecured form. Please do not use this e-mail for communications we require to be in writing or which need immediate bank attention. Please call us instead at 520.321.4500.

In case of errors or questions about transactions on any accounts, telephone us at 520.321.4500 or write us at:


Main Office

4400 E. Broadway
Tucson, AZ 85711
Tel: 520.321.4500
Fax: 520.321.1956

Northwest Office

6400 N. Oracle Rd.
Tucson, AZ 85704
Tel: 520.219.5000
Fax: 520.219.1100


Lobby & Drive Up Hours:

Monday-Friday 9:00am-4:00pm


Lost/Stolen Debit ATM Cards
Please Call: 1.866.546.8273

Please provide us with information that will assist us in researching the issue such as name, account number, dollar amount and description of the error or problem.

ATM affiliation through Instant Cash Services